Henna Manufacturer Sojat
Privacy Policy
How we collect, use and protect the information you share with us.
Explore the policy — 20 sections
At Henna Manufacturer Sojat, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit https://hennamanufacturersojat.in/, contact us, request a quotation, submit a business inquiry, place an order, make a payment, or otherwise interact with our website and services.
By using our website or voluntarily providing your personal information, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide when you contact us, request a quotation, submit an inquiry, place an order, communicate through WhatsApp, or use other features of our website.
Depending on your interaction with us, this information may include:
- Full name
- Company or business name
- Email address
- Phone or WhatsApp number
- Billing or delivery address
- City, state, postal/PIN code and country
- Product requirements
- Requested quantities
- Packaging or private-label requirements
- Order notes and specifications
- Shipping or destination information
- Details included in messages or correspondence you send to us
For B2B inquiries, we may also collect information relating to your company, purchasing requirements, intended product use, import/export requirements, and other information necessary to prepare a commercial quotation or fulfil an order.
Information Collected Automatically
When you access our website, certain technical information may be collected automatically by our website, hosting provider, security services, or other technologies used to operate the website.
Such information may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages visited
- Approximate geographic region
- Date and time of access
- Website usage and interaction data
- Server and security logs
We may use this information to maintain website functionality, understand website usage, troubleshoot technical issues, improve performance, prevent misuse, and enhance security.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and quotation requests
- Provide information about our henna and herbal products
- Prepare wholesale and bulk-order quotations
- Process and manage customer orders
- Communicate regarding samples, pricing and product availability
- Understand product quantities and specifications required by buyers
- Provide OEM and private-label services
- Arrange customized packaging
- Coordinate domestic and international shipping
- Process or verify payments
- Provide invoices, order confirmations and transaction-related communications
- Provide customer support
- Respond to complaints, questions or requests
- Maintain business and accounting records
- Improve our website, products and services
- Prevent fraudulent, unauthorized or unlawful activity
- Meet legal, tax, accounting, regulatory, customs or compliance requirements
- Communicate with existing or prospective business customers where permitted by applicable law
We will not use your personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted by applicable law or appropriate consent has been obtained.
Bulk Quotations and Business Inquiries
Henna Manufacturer Sojat primarily serves wholesalers, distributors, retailers, cosmetic brands, exporters, importers, private-label businesses and other commercial buyers.
When you submit a bulk quotation or product inquiry, we may use the information you provide to understand your requirements and communicate with you regarding matters such as:
- Product type
- Product grade or specification
- Quantity
- Pricing
- Samples
- Packaging
- Private labeling
- OEM requirements
- Freight
- Shipping destination
- Export documentation
- Availability and lead times
Submitting an inquiry does not automatically create a contractual relationship unless an order or commercial arrangement is separately confirmed.
Payment Information
Where online payment facilities are available on our website, payments may be processed through a third-party payment service provider such as Razorpay.
Payment information entered through a third-party payment gateway is processed in accordance with that provider's own terms, privacy policy and security practices.
We do not intend to directly collect or store complete card numbers, CVV details, UPI credentials, internet banking passwords or other sensitive payment authentication information that is submitted directly to the payment processor.
We may, however, receive and retain transaction-related information such as payment status, transaction reference, amount, order reference, payment date and other information required for order processing, reconciliation, accounting or customer support.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to operate properly, remember preferences, maintain sessions, improve performance, understand website traffic, detect security issues, and enhance the user experience.
Cookies are small files stored on your browser or device.
Depending on your browser, you may be able to block, restrict or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some areas of the website.
Where consent is legally required for non-essential cookies, we will seek such consent where applicable.
International Orders and Data Transfers
Henna Manufacturer Sojat serves customers and businesses in India and international markets.
Where you request products, quotations, shipping, private-label services or export assistance involving another country, it may be necessary to share or process certain information across national borders.
Such information may be transferred to service providers, logistics partners, payment processors or other parties involved in fulfilling your request, subject to applicable legal requirements.
By engaging with us for an international transaction, you understand that information may need to be processed in jurisdictions different from your own where necessary to provide the requested service.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required under applicable law.
Retention periods may depend on factors such as:
- The nature of your inquiry or transaction
- Whether you have an ongoing business relationship with us
- Order and payment records
- Accounting and tax obligations
- Export or shipping documentation
- Legal or regulatory requirements
- Fraud prevention and dispute resolution requirements
When information is no longer reasonably required, we may securely delete, anonymize or otherwise dispose of it in accordance with our operational and legal obligations.
Data Security
We take reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure or destruction.
However, no website, internet transmission, electronic storage system or communication method can be guaranteed to be completely secure.
You should therefore take reasonable precautions when sharing information online and should not send passwords, complete banking credentials or other unnecessary sensitive information through ordinary contact forms, email or messaging services.
Your Privacy Rights
Depending on the laws applicable to you, you may have rights concerning your personal information, including the right to:
- Request information about personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion or erasure of information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns regarding how your personal information is handled
- Request restriction or other action regarding certain processing where provided by applicable law
Some requests may be subject to legal, regulatory, contractual, accounting, fraud-prevention or legitimate record-retention requirements.
To exercise an applicable privacy right, please contact us using the details provided below.
Communications and Marketing
If you contact us regarding products, wholesale supply, private labeling, OEM manufacturing or other services, we may respond using the contact details you provide.
We may also communicate with existing or prospective business customers about products, services or commercial opportunities where permitted under applicable law.
Where required, you may withdraw your consent to promotional communications or ask us to stop sending such communications by contacting us.
Administrative communications relating to active inquiries, transactions, orders, payments or contractual obligations may still be sent where necessary.
WhatsApp and Third-Party Communication Platforms
If you choose to contact us through WhatsApp or another third-party communication platform, your use of that platform is also subject to the privacy practices and terms of the relevant service provider.
Information that you voluntarily send through such services may be used by us to respond to your inquiry, discuss product requirements, provide quotations, coordinate orders or provide customer support.
We recommend avoiding the transmission of unnecessary sensitive financial or identification information through messaging platforms.
Third-Party Websites and Services
Our website may contain links to or integrate services provided by third parties.
We do not control the privacy practices, content, security or policies of independent third-party websites or platforms.
We encourage you to review the applicable privacy policies of any third-party service before providing personal information through that service.
Children's Privacy
Our website and services are intended primarily for businesses, commercial buyers and adults capable of entering into business transactions.
We do not knowingly seek to collect personal information from children.
If we become aware that personal information relating to a child has been submitted without appropriate authorization, we may take reasonable steps to remove it where required by applicable law.
Compliance With Applicable Laws
We aim to process personal information in accordance with applicable privacy and data-protection requirements, including relevant Indian laws such as the Digital Personal Data Protection Act, 2023, to the extent such provisions apply to our operations.
Where customers or visitors are located outside India, additional privacy rights or requirements may apply under the laws of their jurisdiction.
Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be limited.
Legal Disclosure
We may disclose personal information if reasonably necessary to:
- Comply with applicable law, regulation, court order or lawful governmental request
- Protect our legal rights or property
- Investigate fraud or security incidents
- Enforce contractual obligations
- Protect users, customers or third parties
- Respond to legal proceedings
- Meet tax, customs, export or regulatory obligations
Business Transfers
If our business, website, assets or operations are reorganized, merged, acquired, transferred or sold, personal information may form part of the transferred business records where legally permitted.
Any successor organization will be expected to handle the information in accordance with applicable privacy obligations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technologies or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage visitors and customers to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way your personal information is handled, please contact:
Henna Manufacturer Sojat
Sojat City, Pali District
Rajasthan, India
Website: https://hennamanufacturersojat.in/
Email: info@hennamanufacturersojat.com
Phone / WhatsApp: +91 9211424613
We will make reasonable efforts to review and respond to legitimate privacy-related requests in accordance with applicable requirements.